About Us

Established in 1979, Charles M Watts Air Conditioning, Inc, is a family owned and operated business proudly serving the Ridge Area for four decades and counting. We still operate from our founder’s original facility, located at 803 Nilsen Street, Haines City, FL.

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HVAC Financing Options

We believe that air conditioning products or services should be accessible to everyone, and remain committed to helping you choose an appropriate payment method.

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Service Call Checklist

Here’s a short list of items you should go through before placing a call with your HVAC contractor:

  • Check Thermostat
  • Check Batteries
  • Check Air Filter
  • Check Circuit Breakers
  • Adjust Air Vents
  • Check for Power Outages
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Our Latest Praise

Kimberly Gardner

Our AC went out on July 4th night and I called and was able to speak with a human and was contacted immediately to schedule. They came early the next morning and knew just what the problem was. I have used Watts for a long time and they are ALWAYS professional, prompt, nice, and reasonable. I couldn’t be happier with the service!
Service: A/C system repair

D. Kai Nashoba

I’ve been using this company for years after doing my initial research online. I will continue to use them as long as I live in this area.
Services: A/C system maintenance, Install AC, A/C system repair

Drew and Angel Neubrand

We called with an AC issue at 8p. The receptionist was helpful and said Technician David would call within 2 hours, but if he didn’t to be sure to call her back. David called 20 minutes later and was at the house by 8:45p. We had never used Watts before but had paperwork from previous owners showing purchase/install of the unit from Watts 4 years earlier. David was knowledgeable, efficient and courteous. With our paperwork, David was able to confirm that the part was under warranty, so we only had to pay for labor. He had the unit working soon and the cost was reasonable. We will continue to call on Watts for our AC needs.

vegas dave (VegasDaveTV)

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
WOW, incredible 5 Stars plus. Thank you to the owner and tech David.. To call Sunday evening needing AC fixed and they come out at 10pm Sunday night, fix problem, fee was VERY reasonable, I do mean very reasonable to. Add Sunday night to it and I’m beyond impressed 👏👌.. Only use them for your AC needs, few people would have done this…great job David, you was incredible and professional..I wish I could give more than 5 stars..THANKS AGAIN FOR ALL YOU DO…
Service: A/C system repair

Michael Dorsey

Their technician contacted to confirm my appointment and to let me know he was on his way. He started working on my maintenance service. I appreciate that he wore boot coverings and stated that my system is in good working order and ready for the heating season.

Edward Ortwein

Highly recommend this company. They responded to our needs immediately as we had just moved here in May and needed a new a/c unit. They met our needs and installed the same day. We will continue to use them-100% satisfied. Customer service and billing departments are exceptional. Thank you!
Services: Install AC, Thermostat repair, A/C system repair

London Watkins

David serviced our old air conditioner some years ago, and today he serviced the new one. He is knowledgeable about his product, courteous, and quick. We appreciate his assistance.

Drew and Angel Neubrand

We called with an AC issue at 8p. The receptionist was helpful and said Technician David would call within 2 hours, but if he didn’t to be sure to call her back. David called 20 minutes later and was at the house by 8:45p. We had never used Watts before but had paperwork from previous owners showing purchase/install of the unit from Watts 4 years earlier. David was knowledgeable, efficient and courteous. With our paperwork, David was able to confirm that the part was under warranty, so we only had to pay for labor. He had the unit working soon and the cost was reasonable. We will continue to call on Watts for our AC needs.

Charlie Brown

Phenomenal customer service. Quick response time, and had very knowledgeable and professional staff. Technician Raymond came out and worked on our unit after it went out unexpectedly. He took time to not only evaluate the issue, but to also explain the issue and what he could do to fix it. Problem was fixed very quickly and our unit is running better than ever. I definitely recommend Watts AC!

Looking For New Additions

Charles M. Watts Air Conditioning, Inc, is always looking for new additions to its growing team of HVAC experts. Send in your application using the form below.

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