Cooling Problems Guide
This page is a quick reference to common cooling problems and is intended only as a guide of things to check before you call for service. It is in no way intended as a substitute for qualified service. Some of the solutions are specific to an installation by Charles M. Watts Air Conditioning, Inc.
Nothing Is Running.
- Potential Cause: Thermostat improperly set.
- First Course of Action: Check thermostat instructions.
- Possible Solution: Set thermostat to cool and desired temperature.
- Potential Cause: Tripped circuit breaker.
- First Course of Action: Locate A/C circuit breaker in your main panel, possibly another at your equipment-find all of them.
- Possible Solution: Reset breaker by turning completely to off position and then on.
- Potential Cause: Tripped firestat.
- First Course of Action: Locate firestat behind air filter.
- Possible Solution: Reset by pressing button onrear of firestat.
Inside Fan Is Running, But Not the Outside.
- Potential Cause: Thermostat improperly set.
- First Course of Action: Check thermostat instructions.
- Possible Solution: Set thermostat to cool and desired temperature.
- Potential Cause: Tripped circuit breaker
- First Course of Action: Locate A/C circuit breaker in your main panel, possibly another at your equipment- find all of them.
- Possible Solution: Reset breaker by turning completely to off position and then on.
- Potential Cause: Damaged thermostat wiring.
- First Course of Action: Check around outdoor equipment for damage.
- Possible Solution: Call for service 863-422-2295.
- Potential Cause: System malfunction.
- First Course of Action: Turn off and see if system resets itself.
- Possible Solution: Call for service 863-422-2295.
System Is Running, But No Air Flow.
- Potential Cause: Dirty air filter.
- First Course of Action: Locate and inspect filter.
- Possible Solution: Change filter.
- Potential Cause: Airflow Obstruction.
- First Course of Action: Investigate for blocked return, collapsed ducts or any air blockage.
- Possible Solution: Remove blockage or call for service 863-422-2295
- Potential Cause: System malfunction.
- First Course of Action: Turn off and see if system resets itself.
- Possible Solution: Call for service 863-422-2295
My Utility Bills Are Higher Than Normal.
- Potential Cause: Dirty air filter.
- First Course of Action: Locate and inspect filter.
- Possible Solution: Change filter.
- Potential Cause: Outdoor coil is dirty.
- First Course of Action: Inspect outdoor coil.
- Possible Solution: Clean if possible or call for service 863-422-2295.
- Potential Cause: Heat running with cool.
- First Course of Action: Check air temperature at air vents-check for damaged thermostat wire.
- Possible Solution: Call for service 863-422-2295.
- Potential Cause: Duct or air handler has air leakage.
- First Course of Action: Investigate for damaged or leaking air handler or duct (check filter access).
- Possible Solution: Call for service 863-422-2295.
- Potential Cause: Low refrigerant/system malfunction.
- First Course of Action: Check discharge air at outdoor air-unit, should be warm to hot.
- Possible Solution:Call for service 863-422-2295.
